Medically reviewed by Dr. Olfa Koobar, Consultant Neonatologist and Pediatrician, DHCC, Dubai How do you talk to a child about a doctor’s visit, a vaccination, or something scary? Use short, honest words that fit their age, get down to their eye level, name their feelings first, and offer small choices. Children understand best when explanations are simple and concrete. As a pediatrician and neonatologist in Dubai, I see every day how much calmer a visit becomes when a child feels heard. This guide gives you practical tips and example phrases for home, the clinic, and the hospital. Key Takeaways Use short, concrete words that match your child’s age. Get down to eye level and keep your voice calm. Name the feeling first (“I can see you’re nervous”), then explain. Be honest but reassuring. Never say “it won’t hurt” if it might. Offer small choices to give your child a sense of control. Prepare ahead and practice with a toy. Why Good Communication With Children Matters Children often struggle to put thoughts and feelings into words, especially when they are scared, confused, or tired. Clinics and hospitals can feel strange and frightening. When adults explain simply and listen, children relax, cooperate more, and learn that they can trust the people caring for them. It also helps them take part in their own care. How to Talk to Children by Age Children understand the world differently as they grow. If you are concerned about your child’s speech or understanding, read our guide to signs of developmental delay in children. Age How they think What to say What to avoid 2 to 6 years Concrete and literal, learns through senses and play “The doctor will listen to your chest with a cold, shiny stethoscope.” Abstract or scary words (“cut”, “put you to sleep”) and long explanations 7 to 12 years Understands cause and effect, asks many questions “The shot teaches your body to fight germs. It pinches for a few seconds.” Brushing off questions or promising it won’t hurt 13 years and over Wants respect, privacy, and independence “What would you like to know? Would you like some time with the doctor on your own?” Talking over them or lecturing 7 Ways to Talk to Your Child 1. Use Simple, Clear Language Avoid medical jargon and long explanations. Break information into small pieces. Say “This shot helps keep you from getting sick” instead of “We’re going to administer a vaccine to immunize you against influenza.” See our childhood vaccination schedule in the UAE for what your child will need and when. 2. Speak at Eye Level Crouch or sit so your face is level with your child’s. It makes you less intimidating and shows respect. 3. Use Play and Visuals Young children learn through play. Use a teddy bear to show a check-up, read a picture book about visiting the doctor, or draw what will happen. Playing “doctor” at home beforehand makes the real visit familiar. 4. Validate Their Feelings Do not dismiss fear. Try: “I know this feels scary right now. I’m right here with you.” Children trust adults who take their feelings seriously. 5. Be Honest but Reassuring Children notice when adults hide the truth. Try: “This might sting a little, but it will be over very quickly, and I’ll be with you the whole time.” 6. Ask Open-Ended Questions Ask “How are you feeling?” or “What’s worrying you?” instead of “Are you okay?”, which gets a quick “yes” or “no”. 7. Offer Small Choices Choice reduces anxiety. Ask “Would you like to hold my hand or your teddy?” or “Which arm should we use?” How to Prepare Your Child for a Doctor’s Visit Before: Tell your child about the visit in simple words. The day before is usually enough for young children, while older children may like a few days’ notice. Practice with a toy and pack a comfort item. During: Stay calm, because children pick up on your worry. Let the doctor speak to your child directly, and stay close during any procedure. After: Praise their effort (“You stayed so still”), and let them talk about how it felt. What Not to Say “It won’t hurt” when it might. Children lose trust if it does. “Be brave” or “Don’t cry.” This tells them their feelings are wrong. “If you’re naughty, the doctor will give you a shot.” This turns the doctor into a threat. Sneaking or hiding a procedure. Always warn your child first. Talking to Children in a Multilingual Family In Dubai, many children speak one language at home and another at school. Explain medical visits and feelings in the language your child feels safest in, and ask the doctor to use simple words your child understands. Dr. Olfa offers consultations in Arabic, English, and French. When a Child Is Scared or Won’t Talk Some children freeze, go quiet, or feel shy when they are overwhelmed. Be patient and give them time. Drawings, toys, and body language can tell you a lot about how they feel. Every child is different, so adapt your approach to your child. If your child seems to struggle with speech or understanding in daily life, our developmental delays service can help. The Role of Parents and Caregivers You know your child best, including their fears, favorite comfort items, and triggers. Share these with the doctor, and be a calm partner during the visit. When parents and doctors use the same simple words, children feel safer. Talking to siblings about a baby in the NICU: keep it short, honest, and age-appropriate. Our guide to the NICU experience for new parents explains what to expect. Frequently Asked Questions How do you talk to a child about going to the doctor? Use simple, honest words, explain what will happen in order, and mention that the doctor’s job is to help them stay healthy. Practice with a toy and let your child ask questions. How do you explain a vaccination to a child? Say that the